Why your Amazon order confirmation emails have become so unhelpful

Earlier this summer, Amazon customers began noticing that emails related to their online orders looked sparse: Order confirmation emails didn't name specific items anymore, and instead listed only item categories. "Your Beauty item is confirmed! " an email about my retainer cleaning tablets read.

Shoppers have posted other iterations of the redacted emails as well: "Ordered: 1 Hardware item," "Your Drugstore, Shoes, and other items are here! " and "1 Nutrition & Wellness, 1 Wireless Accessories," for example.